Terms of service

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using HPXONE.com (the "Site") operated by Protocol Laboratories Ltd ("us", "we", or "our"). These Terms govern your access to and use of the Site and the services provided therein.

1. Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree to these Terms, please refrain from accessing or using the Site.

2. Intellectual Property

All content on the Site, including text, graphics, logos, images, software, and any other materials, is the intellectual property of Protocol Laboratories Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of any content on the Site without our prior written permission.

3. Use of the Site

3.1. Eligibility: By accessing or using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms of Service.

3.2. Account Creation: Some features of the Site may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account or any other breach of security.

3.3. Prohibited Conduct: When using the Site, you agree not to engage in any of the following prohibited activities:

• Violating any applicable laws, regulations, or third-party rights.
• Using the Site in any manner that could impair, disable, or damage the Site or interfere with any other party's use and enjoyment of the Site.
• Engaging in any fraudulent, deceptive, or unlawful activity.
• Uploading or transmitting viruses, malware, or any other malicious code.
• Collecting or storing personal information about other users without their consent.
• Attempting to gain unauthorised access to the Site or any related systems or networks.

4. Product Orders and Payments

4.1. Product Availability: The products displayed on the Site are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.

4.2. Pricing and Payment: The prices displayed on the Site are in the currency specified and are subject to change without notice. You agree to pay the total amount specified at the time of purchase, including any applicable taxes and shipping fees. Payment can be made through the accepted payment methods provided on the Site.

4.3. Order Confirmation: After placing an order, you will receive an email confirmation containing the details of your order. This confirmation does not constitute acceptance of your order; it is a confirmation that we have received your order.

4.4. Shipping and Delivery: We will make reasonable efforts to ship your order in a timely manner. However, we are not responsible for any delays or damages caused by the shipping carrier. Shipping and delivery times may vary depending on your location and the shipping method chosen.

5. Disclaimer of Warranties

The Site and its content are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied. We do not guarantee that the Site will be error-free, uninterrupted, or free of viruses or other harmful components. You acknowledge that your use of the Site is at your own risk.

6. Limitation of Liability

To the fullest extent permitted by law, Protocol Laboratories Ltd, its directors, officers, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with your use of the Site.

7. Indemnification

You agree to indemnify and hold harmless Protocol Laboratories Ltd and its directors, officers, employees, affiliates, and agents from any claims, demands, losses, liabilities, damages, costs, and expenses (including attorneys' fees) arising out of or in connection with your use of the Site, your violation of these Terms of Service, or your violation of any applicable laws or regulations.

8. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Protocol Laboratories Ltd is located. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of that jurisdiction.

9. Changes to the Terms

We reserve the right to modify or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on the Site. It is your responsibility to review the Terms periodically for any updates or modifications.

10. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall be enforced to the fullest extent permitted by law, and the invalid or unenforceable provision shall be deemed modified to the extent necessary to make it valid and enforceable.

11. Entire Agreement

These Terms of Service constitute the entire agreement between you and Protocol Laboratories Ltd regarding your use of the Site and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us.

If you have any questions or concerns about these Terms of Service, please contact us using the information provided below:

Email: connect@hpxone.com

Mailing Address: Protocol Laboratories Ltd The Old Vicarage, Market Street, Castle Donington, Derby DE74 2JB, United Kingdom